Enterprise experience. Applied to small business.

Before starting SK Solutions, I spent more than 25 years in senior product management roles at organizations including McKesson, ARxIUM, and the College of American Pathologists.

Across those roles I owned product strategy, roadmaps, and P&L for large enterprise software portfolios — delivering products used by healthcare organizations across the country, earning sustained industry recognition for customer satisfaction, and driving meaningful improvements in margins, bookings, and client retention.

At the College of American Pathologists I spearheaded new product innovation — building prototypes, developing AI-assisted research pipelines, and advancing a new SaaS concept through discovery and early development. I also championed the adoption of AI-assisted research practices that significantly accelerated stakeholder alignment and reduced costs.

The same product thinking I applied at enterprise scale is now available to small businesses — without the cost, complexity, or wait time of a large team.

Real problems. Real solutions. Real outcomes.

These case studies describe the challenge, the solution built, and the operational impact delivered.

Case Study 01

Custom AI Coaching Platform — Career Coach

The Challenge

A career coach wanted to extend the value of her coaching beyond scheduled sessions. While many AI tools can answer career questions, they provide generic advice that doesn't reflect an individual coach's approach or methodology.

The Solution

SK Solutions designed a custom coaching platform tailored to her business — including job application tracking, ATS resume optimization, cover letter generation, interview preparation, LinkedIn profile optimization, motivational support, and an AI coaching assistant trained to reflect her coaching style and guidance.

The Outcome

Clients received personalized support between coaching sessions — guidance that aligned with their coach's methods rather than generic online advice. The platform became an extension of the coach's services, creating a more engaging client experience while reinforcing the unique value she brings to every coaching relationship.

Case Study 02

AI Verification & Validation Platform

The Challenge

As AI solutions became widely available, organizations wanted a structured way to evaluate them before relying on their results. Teams struggled with determining accuracy, selecting sample sizes, choosing statistical methods, and documenting the process consistently.

The Solution

A Verification & Validation platform designed to guide organizations through a structured AI evaluation process — defining what to evaluate, determining sample sizes, selecting statistical methods, documenting findings, and generating a comprehensive evaluation record.

The Outcome

Organizations gained a repeatable framework for evaluating AI solutions before adoption. Rather than relying on ad hoc testing, they could follow a structured process to assess performance, support decision-making, and maintain consistent documentation throughout the evaluation.

SessionReady Momentum

A coaching platform designed and built by SK Solutions — giving coaches a complete workspace and giving clients a place to stay accountable between sessions. Both sides of the coaching relationship, in one tool.

Built as a working example of the type of client-facing coaching software I design and build for coaches and consultants.

Coach View

Session Prep Briefing — the hero feature

SessionReady Momentum session prep briefing showing biggest win, biggest obstacle, and conversation starters

One click before a session — biggest win, biggest obstacle, suggested discussion topics, and conversation starters. Everything a coach needs in under 30 seconds.

Coach View
Coach dashboard showing recent client updates, blocked commitments, and upcoming follow-ups

Dashboard — recent updates, blocked items, and upcoming follow-ups across all clients at a glance.

Coach View
Clients list showing coaching roster with session prep buttons

Client Roster — full coaching roster with open commitments, blocked count, and one-click Session Prep access.

Coach View
Settings showing commitment library for wellness coach with pre-built commitments

Commitment Library — pre-built commitments by practice type, toggled on or off, with custom additions.

Client View
Client dashboard showing active commitments, due soon, and completed

Client Dashboard — a clean, simple view of what's active, due soon, and completed. Clients update their coach before every session.

Client View
Client commitments list showing status, priority, and update button for each

My Commitments — clients track their own progress, add notes, and update status independently between sessions.

Designed Solutions

Workflow concepts, SaaS prototypes, and application designs created as part of my product strategy and solution design work.

Verification & Validation Tool

SaaS concept for V&V activities, traceability, documentation, and operational readiness in quality-focused environments.

SOP Comparator

Document comparison tool to identify procedural differences and operational gaps across SOP documentation.

Competency Assessment Checklist

Structured workflow for competency evaluations, observational reviews, and operational consistency.

Job Search Management Tool

Productivity platform for managing applications, resume tailoring, interview prep, and tracking workflows.

CPT Accuracy Checker

Workflow support for CPT code review, consistency checks, and operational documentation.

Quality Self-Inspection Tool

Checklist workflow for self-inspection activities, quality reviews, and compliance documentation.

Featured Work

From simple client-facing applications to full SaaS solutions — these are examples of real tools designed and built for real businesses.

Know exactly where your business is making money.

Business Management SaaS · Time tracking, invoicing, analytics, financial intelligence & OpsAdvisor AI

Explore in detail →
Dashboard view

Dashboard — cash reality & pricing health

Time tracking

Time tracking — clock in by project

Reports

Reports — P&L, break-even & margin

OpsAdvisor AI

OpsAdvisor — AI answers from your data

Keep clients engaged between sessions.

Commitment Tracker · A client-facing coaching tool — client view and coach workspace, built by SK Solutions

Commitment Tracker — client view showing active commitments, due soon, and progress dashboard

Client view — commitments, status & progress at a glance

Commitment Tracker — coach workspace showing all clients, recent updates, and blocked items

Coach workspace — all clients, updates & blocked items

What this solves: Clients can track their own commitments and update progress between sessions. Coaches see every client's status at a glance — blocked items, what's due, and recent updates — before they walk into the next session. No more notes scattered across email and docs.

Types of Problems I Solve

Client work remains confidential. These are the categories where I most commonly work.

Customer-Facing Applications

Digital experiences that make it easier to do business with you

Client portals, intake forms, service request tools, appointment workflows, and digital experiences your customers interact with directly.

Internal Business Tools

Operational systems that help you work more efficiently

Dashboards, workflow trackers, reporting tools, task automation, and operational systems that reduce manual work and improve visibility.

AI-Enabled Workflow Improvements

Practical AI features built into real business processes

Summarization, routing, content generation, intake review, search, and decision support — applied where they genuinely reduce manual effort.

Have a solution in mind?

I'd be glad to talk through your idea and help define the right approach.

Get in Touch